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We are committed to inspiring healthy pet lifestyles, one pet at a time. Pet Stop Store is for those unapologetic parents that want to enhance their dogs or cats life by providing them with stimulating activities, accessories, necessities and lots of love.
If you would go to extreme lengths to protect and love your kids, why not for your pets? At Pet Stop Store, we understand that our pets are more than just animals; they are our family companions. That’s why we’re committed to providing even the most discerning dog and cat owners, with a variety of safe toys, training materials, beds, carriers, collars, grooming products, home monitoring, pet trackers and much more.
Our knowledgeable team is available to help you find the right products specific to your pets’ needs. Here at Pet Stop Store, our passion goes beyond our products. We’re dedicated to fostering social awareness of better pet practices and treatment through community involvement.
We look forward to connecting with you online, and welcoming you into the Pet Stop Store family.
Pet Stop Store donates 10% to the ASPCA. The American Society For the Prevention of Cruelty to Animals® (ASPCA®) is a nonprofit that is working to put an end to animal abuse and neglect. They're the National Leader in the areas of rescue, adoption and welfare, and we're happy to know that our donation will help fight cruelty and make a life-changing difference for animals across America.
Millions of pets end up in shelters each year. Pets that are lost, abandoned or even given up on are left hungry and wandering alone. Pet Stop Store would not only like to raise awareness of euthanasia of homeless, healthy and smart pets around the world, but would also like to help these abandoned pets get a second chance at life with a loving family and home.
Pet Stop Store donates 10% to the ASPCA. The American Society For the Prevention of Cruelty to Animals® (ASPCA®) was the first humane society to be established in North America and is, today, one of the largest in the world. For over 150 years, this nonprofit has worked to put an end to animal abuse and neglect. They're the National Leader in the areas of rescue, adoption and welfare, and we're happy to know that our donation will help fight cruelty and make a life-changing difference for animals across America.
Benefits of Adopting:
- Pets make us feel like there's no one else that matters every time we walk through the door...
- They are stress relievers and they take away our life worries...
- They are confidence boosters...
- They will listen to you all day
- They are loyal to a fault
- They will never stop loving you...
Please know that you too can make a one time or monthly donation to the ASPCA here.
All unopened purchases of food & treats can be returned within 30 days. Unused Toys accepted within 30 days from purchase.
We do not offer returns, exchanges or refunds on any of the following products: Beds, Crates, Collars, Harnesses, Gates, Pens, Potty Units, Carriers, Vitamins/Supplements, Halloween Costumes and sale items. They are all a FINAL SALE. Our policy is in place to protect all pets from fleas, sickness or harm of any kind. Please take the time to read our refund policy before you make your purchase.
All other returns that are unused and in the original package with tags and hangers can be returned within the 30 days in RESELLABLE condition for refund in same form as payment.
If 30 days have passed by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require proof of purchase and it must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected by Pet Stop Store, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately all sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 21301 S Tamiami Trail Suite 320 PMB 221, Estero, FL 33928.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 21301 S Tamiami Trail Suite 320 PMB 221, Estero, FL 33928
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.